Kashmir, often described as a paradise on earth, is undergoing a significant transformation in its public transport system. With the introduction of government-operated electric buses commonly known as e-buses and previously branded as “Smart Buses” the region has taken a step toward modernization, environmental sustainability, and improved public convenience. These buses promise cleaner air, reduced fuel dependency, and affordable commuting for the general public.
However, behind this progressive shift lies a deeply concerning reality: the growing hardship faced by local transport workers whose livelihoods are being severely affected. For decades, the transport sector in Kashmir has been sustained by local drivers operating minibuses, taxis, Sumos, and other privately owned vehicles. These individuals have been the backbone of daily commuting, connecting remote villages with towns, ensuring accessibility in areas where formal transport systems were limited or absent. For many families, this work is not merely a profession but the sole source of income, often passed down through generations. Today, however, this vital segment of society finds itself struggling to survive amid rapid changes.
The introduction of e-buses was initially perceived as a welcome development. Limited to urban routes, these buses were meant to supplement existing transport systems rather than replace them. However, over time, their operations expanded far beyond city limits. E-buses are now seen running through neighbourhoods, villages, narrow streets, and local routes that were once dominated by private transporters. This expansion has significantly reduced the passenger base for local drivers, directly impacting their daily earnings. One of the key reasons for the popularity of e-buses is their affordability. Government subsidies allow these buses to operate at lower fares compared to private vehicles. Additionally, the policy of free travel for women has further increased their usage. While this initiative is commendable from a social welfare perspective, it has had unintended consequences for local transport workers. Women constitute a significant portion of daily commuters, and their shift to free bus services has reduced the income opportunities for private drivers.
For local transporters, the financial strain is becoming unbearable. Unlike government-run services, they receive no subsidies or institutional support. They must cover all operational costs, including fuel, maintenance, permits, and taxes.
Fuel prices have been steadily rising, further increasing their expenses. At the same time, their income has declined due to reduced passenger numbers. This imbalance has pushed many drivers into financial distress. A particularly alarming aspect of this crisis is the issue of loans. Many transport workers had taken loans from banks or private lenders to purchase their vehicles. These loans were taken with the expectation of steady income from daily operations. However, with the decline in earnings, many are now unable to meet their repayment obligations.
Defaults are increasing, and the fear of losing their vehicles and with them, their only source of livelihood looms large. Maintenance costs add another layer of difficulty. Kashmir’s terrain and weather conditions are harsh on vehicles. Snowfall, icy roads, and uneven surfaces lead to frequent breakdowns and wear and tear. Repairs are often expensive, and spare parts are not always easily available. For drivers already struggling with reduced income, these additional expenses can be devastating. A single mechanical failure can mean days without work, further worsening their financial situation.
The lack of social security further compounds the problem. Most local transport workers operate in the informal sector, without access to health insurance, accident coverage, or retirement benefits. In case of illness or injury, they have no safety net. This vulnerability not only affects the workers themselves but also their families, who depend entirely on their income.
The psychological impact of these challenges is profound. Financial instability, mounting debt, and uncertainty about the future create immense stress. Many drivers report feeling anxious and helpless, unsure of how to sustain their families. The dignity of labour, once a source of pride, is now overshadowed by the struggle to survive.
In response to these hardships, transport workers have resorted to protests, including “Chaka Jam” strikes. These strikes, while highlighting their grievances, have also disrupted daily life for the general public. Roads are blocked, services are halted, and normal routines are thrown into disarray. This creates a complex situation where the suffering of one group leads to inconvenience for another, underscoring the urgency of finding a balanced solution. It is important to note that the problem does not lie in the introduction of e-buses itself.
The shift toward electric mobility is essential for environmental sustainability and long-term economic efficiency. Reduced emissions, lower operational costs, and improved public transport infrastructure are all positive outcomes. However, the transition has not been managed in a way that protects existing livelihoods. The core issue, therefore, is one of imbalance. Development has moved forward without adequately addressing its social consequences.
Local transport workers, who have long served the community, now find themselves excluded from the benefits of modernization. This raises important questions about fairness, inclusivity, and the role of governance in ensuring equitable progress.
The administration has a crucial role to play in addressing this crisis. First and foremost, there must be recognition of the problem. Policymakers need to acknowledge the impact of e-buses on local transport workers and take proactive steps to mitigate it. Ignoring the issue will only lead to further unrest and economic hardship. One possible solution is to regulate routes more effectively.
E-buses and private transport services should be designed to complement each other rather than compete directly. For instance, private operators could be assigned feeder routes that connect remote areas to main bus corridors. This would create a more integrated transport system, ensuring that all stakeholders have a role to play. Financial support is another critical area. Subsidies on fuel, tax relief, or direct financial assistance could help ease the burden on private transporters. Additionally, loan restructuring or moratoriums could provide relief to those struggling with repayments.
Banks and financial institutions should work in coordination with the government to develop solutions that prevent widespread defaults. Encouraging the transition to electric vehicles among private operators could also be beneficial. Providing incentives, subsidies, and access to charging infrastructure would enable them to adopt cleaner technologies and remain competitive. This approach would align environmental goals with economic inclusion.
Dialogue and collaboration are essential for sustainable solutions. The administration should engage with transport unions, driver associations, and community representatives to understand their concerns and develop policies that reflect ground realities. Transparent communication can build trust and facilitate smoother implementation of reforms. At its core, this issue is about people. Behind every vehicle is a family that depends on its income for survival. The decline in earnings affects children’s education, healthcare, and overall quality of life. It is not just an economic problem but a social one, with far-reaching consequences.












